My new third ruuvitag is not working correctly. When the battery is connected, the red LED lights up briefly and then the green LED lights up permanently, no flashing. The data of only one mess epoch is sent to the iPhone, after which the iPhone shows no new data and the time of the last connection is counted up. The reset button also shows no effect, short press, 10 sec and 30 sec all show no effect, the green led lights up permanently. Firmware cannot be viewed as the connection is lost immediately.
Hi @poldi
Sorry to hear about troubles with your RuuviTag!
Please write to us to support@ruuvi.com with this issue and let’s troubleshoot this together.
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