I have Ruuvi Gateway and a lot of sensors in my summerhouse. Now I noticed that it hasn’t updated the cloud in 110 days. So last time 31.12.2024. What has happened during turn of the year? I have restarted it many times now but those traffic lights are blinking and changing red, yellow and green one after another. I have ethernet connection. What to try next?
Hi @JPM ,
Thanks for your message and sorry for troubles.
The LED indicator at the back of the Gateway (under power socket, not the one next to Ethernet port) is showing status codes. These are the status codes for current firmware: [GW ESP32 LED | docs] . Could you please first check if there is a matching status code in this list?
If you don’t have a specific configuration saved to Ruuvi Gateway, it is possible to reset Ruuvi Gateway to factory settings by locating the keyhole button under the power connector and keeping it pressed with paperclip or similar for 5 seconds until LED indicator flashes fast red. Release the button and the Gateway will then power up and Ethernet cable can be connected. Connection should be established automatically unless there is an internet connection issue.
I hope this helps, if this doesn’t resolve the issue, write to us at support@ruuvi.com and we will help you troubleshoot further.