Ruuvi died in 8 days

Products & Services 🇬🇧 RuuviTag & RuuviTag Pro Sensors
1

Ruuvitag placed in sailboat salon on 11/10. Last upload to Victron VRM on 11/18. 2 weeks later, (12/2) removed from boat with battery at 1.8v. Replaced battery on 12/6 and red led is solid and Ruuvitag is undiscoverable by iPhone with Bluetooth or NFC.

Another Ruuvitag is still working on boat under the same conditions.

Is there anything I can do to revive it? It has a single button and I tried a short push and a long (10 second) push. Still has steady red led.

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2

Hello and sorry about the problem.

If your tag uses up the battery in few weeks, please contact sales@ruuvi.com and we’ll check if the issue is covered under warranty.

3

Thanks! I was hoping it was a simple “hold button down for 30 seconds” (tried that too).