Losing signal

Hi,

where is problem and why RuuviTag losing signal?

Firmware: 3.34.1+extralife ( Extend the battery life - #7 by otso )
HW: Raspberry Pi 5 (4GB)
OS: Home Assistant OS 17.2 (2026.4.2)
Connection: BT LE

Today, no change, signal stable… why?

Hi @panthe7 , thanks for your message. Unfortunately with this information it’s quite difficult to say what caused this issue. I’m assuming that everything is working correctly for now. If this issue appears again, please write to our support at support@ruuvi.com.

Sometimes the beacons of my RuuviTag Pro are picked up by a BT-Proxy (ShellyPlug S) in my setup and HA misses some data then.

Perhaps not so much “losing signal” but maybe to much noise, especially from other Bluetooth devices?

Try nRFconnect to see other edevices/.

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Again

Thanks for the attached screenshot. Looking at the dBm, your sensor is quite far from the receiver. Does the situation improve if you move sensor closer and monitor the situation? This way at least one variable could be checked.

I dont know, why signal is low, sensor is 4 meter from antena.

Hi @panthe7 , possibly the reason could be that this particular barrier is blocking the wireless signal effectively, but this can be only tested by moving the sensor.